Easy Return & Exchange
At K2Naturals, we strive to provide you with high-quality herbal products, and your satisfaction is our priority. We understand that sometimes you may need to return or exchange a product. Here's how our return policy works:
1.Majoon Khaas
- Returns/exchanges are allowed only if seals are intact.
- If you have an allergy to any ingredient, you may be eligible for a partial refund.
- K2Naturals reserves the right to provide partial refunds to loyal customers with valid concerns.
2.Return Process
- Send the product to our official return address.
- Refunds are processed within 24 hours of product receipt.
- Refunds will have Rs. 250 deducted. Exchanges are free.
3.Timeframe
- Returns must be made within 7 days of receiving the product.
- Send a photo of the parcel with the delivery slip for faster processing.
4.Change of Mind
- Returns due to change of mind are not accepted.
- If you have any questions or need help, contact our customer support team.